Privacy Policy

1. Who we are

NeuraCall Pty Ltd (“NeuraCall”, “we”, “us”) is an Australian company that provides prospecting and outreach software for real estate professionals. We are bound by the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. Information we collect

We collect personal information you provide when you:

• Book a discovery call (name, email, phone, agency details)
• Contact us or reply to our emails
• Use the NeuraCall platform (contact data, communication logs)

3. How we use your information

We use your personal information to:

• Deliver the services you asked for
• Send relevant communications about NeuraCall (you may unsubscribe at any time)
• Improve our products and services
• Comply with legal obligations

4. Data storage and security

Personal data collected via our website is processed using Resend (email delivery) and Supabase (storage). All data is handled in accordance with applicable Australian privacy law. We do not sell your personal information to third parties.

5. Your rights

You have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at hello@neuracall.com.au.

6. Unsubscribing

Every marketing email we send includes a one-click unsubscribe link, in compliance with the Spam Act 2003 (Cth).

7. Contact

For privacy-related enquiries: hello@neuracall.com.au