Settlement Process
QLD Settlement Timeline: Every Step from Contract to Keys (30-Day Guide)
The complete Queensland settlement timeline mapped across 30 days. From contract date to keys, including 5pm risk transfer, REIQ cooling-off, finance and inspection windows, and PEXA settlement.
In Queensland, the standard settlement period is 30 days. Thirty days from contract signing to keys, with a 5pm risk transfer that catches purchasers off guard, a 5 business day cooling-off window, and a "subject to" finance and inspection regime that runs hotter than any other state.
This guide maps the full QLD settlement timeline across 47 actions: 30 legal milestones handled by your solicitor and the bank, 17 coordination touchpoints currently sitting on your phone, and 4 human moments where your presence genuinely matters.
If you want these mapped to exact dates for your next QLD deal, the free settlement timeline tool calculates every deadline from your contract date.
Why Queensland is different
Three things make QLD conveyancing distinctive, and all three sit inside the first week.
The first is the 5pm rule. Under the REIQ standard contract, risk of damage to the property transfers to the purchaser at 5:00pm on the first business day after the contract date. If the property burns down at 4:59pm on day 1, that is the vendor's loss. At 5:01pm, it is the purchaser's. Most purchasers do not know this. Most agents forget to remind them.
The second is the conditional contract structure. In QLD, contracts are routinely "subject to" finance and "subject to" building and pest inspection. These are not optional add-ons. They are the standard. The purchaser usually has 14 days for finance and 7 to 10 days for building and pest, and during those windows the deal can collapse with no penalty.
The third is the practitioner. In QLD, residential conveyancing is dominated by solicitors, not the conveyancers you see in NSW or VIC. The implications are practical: response times can vary, and the solicitor is usually billing by the hour, which means follow-ups happen when someone asks for them, not before.
Days 1 to 5: Contract, cooling-off, and the 5pm clock
The contract date is day zero. The 30-day clock starts running, and three deadlines stack on top of each other.
- 5pm risk transfer: By the end of the first business day after contract, the purchaser must have building insurance arranged. This is a hard deadline most purchasers miss because nobody tells them.
- 5 business day cooling-off: The purchaser has 5 business days from receiving the signed contract to terminate. Termination penalty is 0.25% of the purchase price.
- Deposit: The purchaser pays the deposit (typically 5% to 10%) within the timeframe specified in the contract. Most contracts require the deposit before cooling-off ends.
What the agent needs to track in the first 72 hours:
- Confirm the purchaser's solicitor is appointed and has a fully executed copy of the contract
- Confirm the purchaser has been told about the 5pm risk transfer (this is the moment a missed reminder becomes a future complaint)
- Confirm the deposit has cleared into the trust account
- Log all key dates: cooling-off end, finance deadline, building and pest deadline, settlement date
- Send the vendor and purchaser their respective settlement timeline summaries
This is where most QLD deals quietly take on risk. The agent assumes the solicitor briefed the purchaser on the 5pm rule. The solicitor assumed the agent did. Nobody did.
Days 6 to 14: Finance and the building and pest window
By day 6, cooling-off has expired. The contract is binding, but it is not unconditional. Two parallel workstreams now run simultaneously, and either one can still terminate the deal.
Finance: The purchaser's broker submits the formal loan application. The lender orders an independent valuation. If the valuation comes back below the contract price, the lender may reduce the loan. The purchaser then needs to find the shortfall, renegotiate, or terminate under the finance clause. The standard QLD finance window is 14 days from contract date, though 21 days is increasingly common in higher-end markets.
Building and pest inspection: The purchaser arranges the inspection, usually within the first 7 to 10 days. Reports take 1 to 2 business days after the inspection itself. If significant defects are found, the purchaser can terminate or renegotiate. In QLD, building and pest is a near-universal contract condition, and inspection terminations are one of the most common reasons deals collapse in the first fortnight.
Day 14 is the inflection point in most QLD settlements. By the end of the second week, finance must be approved (or extended), and the inspection must be cleared. If either is unresolved, the deal is exposed.
Days 15 to 21: Going unconditional
Once finance is approved and the inspection is cleared, the contract goes unconditional. The deposit becomes non-refundable. The purchaser is now committed.
This is the moment most agents stop checking in, and it is exactly the wrong moment to stop. Going unconditional is when the conveyancing engine starts moving, and it is also when the silent failures start accumulating:
- Title search: The purchaser's solicitor verifies the title is clear of unexpected caveats, easements, or encumbrances.
- Searches and certificates: Council rates, water rates, body corporate searches (for units), and any state-specific environmental searches. Some take 5 to 10 business days to return.
- Discharge of vendor's mortgage: The vendor's bank must provide a discharge authority. The discharge typically takes 10 to 14 business days. If the vendor's solicitor has not requested the discharge by day 14, settlement will likely be delayed. Delayed bank discharges are a leading cause of property settlement failures across Australia.
- Special conditions: Any repairs, inclusions, or vendor undertakings from the contract must be progressing. The solicitor handles the legal compliance, but the agent is usually the one who discovers the vendor has not started the agreed driveway repair.
If the agent has not contacted the vendor since day 5, the vendor has now gone two and a half weeks without an update. That silence is not neutral. It is referral erosion, one quiet day at a time.
Days 22 to 30: Pre-settlement and the final week
With 7 to 10 days until settlement, the pace accelerates. The pre-settlement window is where every loose thread converges.
- Settlement booking: The solicitors book settlement via PEXA, which is widespread in QLD though not yet mandatory. A small share of QLD settlements still occur in person, particularly outside south-east QLD.
- Settlement statement: The vendor's solicitor prepares the statement showing final adjusted figures. Council rates, water rates, body corporate levies, and land tax are adjusted to the settlement date. The purchaser's solicitor reviews and confirms.
- Pre-settlement inspection: The purchaser inspects the property to confirm it matches the condition at contract. Not legally mandatory, but standard practice. Disputes about property condition are significantly harder to resolve after settlement.
- Final funds confirmation: The purchaser's bank confirms the balance is available. Any shortfall identified at this point can delay settlement by days.
- Vendor vacating: Confirm the vendor has packed and arranged removalists. If a tenant is vacating, confirm proper notice was given.
- Keys, remotes, access: Confirm everything is collected and ready for handover.
On settlement day, the purchaser's bank transfers the balance. Title transfers via PEXA. The vendor's mortgage is discharged. Keys are released. The deposit trust account is settled per the contract directions.
If every milestone was tracked, settlement day is a formality. If it was not, settlement day is when the vendor's bank advises that the discharge was never requested.
The 47 actions, plainly
Every Queensland settlement contains 47 actions between contract and keys. 30 are legal milestones handled by your solicitor, the bank, and PEXA. 17 are coordination touchpoints, currently sitting on your phone in the form of notes, threads, and the hope that someone is following up. 4 are human moments where your presence genuinely matters: the contract conversation, the difficult call when finance falls through, the pre-settlement walk-through, the keys handover.
43 of those 47 actions do not need the agent. They are systematisable. Most agents spend the bulk of their post-contract time doing the 13 coordination touchpoints that a system could handle, which is why the 43% of Australian agents reporting chronic workload stress (Revive Report) are not stressed by the listing or the auction. They are stressed by week 3 of five concurrent settlements, each one needing a different follow-up call about a different missing document.
InfoTrack's 2024 study of 130,000 conveyancing participants found that structured settlement communication improved client satisfaction by 33%. The agents who ran the cleanest settlements were not doing more work. They were doing the same work and telling people about it.
Where QLD timelines slip
Three points in the QLD timeline cause the majority of delays:
- Day 5 to 7: Cooling-off ends and the deposit is paid, but the purchaser's broker has not yet submitted the formal loan application. By day 14, finance is overdue, and the deal needs an extension that the vendor may or may not grant.
- Day 14 to 21: The vendor's solicitor has not requested the bank discharge. The bank takes 10 to 14 business days to process. If it was not requested by day 14, settlement will likely slip.
- Day 25 to 30: The pre-settlement inspection surfaces an issue (a removed appliance, an unfinished repair, a damaged wall). Resolving it pushes settlement by 24 to 72 hours, sometimes longer.
Each of these is a coordination failure, not a legal one. Each of them is preventable with one phone call on the right day.
Map your next QLD deal
The NeuraCall Settlement Timeline tool maps all 47 actions to exact due dates based on your contract date. It takes 30 seconds. The first 10 milestones are free, no sign-up. You can download the full timeline as an .ics calendar file and import it directly into Google Calendar or Outlook.
If you are running a QLD deal right now and want every deadline laid out before the 5pm risk window closes, enter your contract date here.
For state-specific guides, see the NSW settlement timeline, the VIC settlement timeline, or the cooling-off period comparison. For the full 47-action breakdown, see The 47-Step Australian Settlement Framework. If you want the diagnostic version of this timeline mapped to your specific deal, book a Settlement Audit with Archie.
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Frequently Asked Questions
How long is settlement in Queensland?
The standard QLD settlement period is 30 days from the contract date, as set out in the REIQ standard contract. The contract date is the day both parties sign, not the day cooling-off ends. Some contracts run longer (60 to 90 days for off-the-plan, vendor finance, or extended vendor occupation) and some shorter where both parties agree. The contract is the only authority on the actual settlement date.
When does risk transfer to the purchaser in Queensland?
In Queensland, risk of damage to the property transfers to the purchaser at 5:00pm on the first business day after the contract date. The purchaser must arrange building insurance from that point, even though they will not take possession or transfer title until settlement. NSW, VIC, SA, TAS, ACT, and NT all transfer risk only at settlement.
What is the cooling-off period in Queensland?
In Queensland, the cooling-off period is 5 business days starting from the day the purchaser receives a copy of the signed contract. During this window, the purchaser can terminate by giving written notice, forfeiting 0.25% of the purchase price as a termination penalty. Cooling-off does not apply to auction sales, contracts where the purchaser has waived cooling-off, or where the property is sold within 2 business days of an unsuccessful auction.
What happens on settlement day in Queensland?
On settlement day in Queensland, the purchaser's bank transfers the balance of the purchase price, the vendor's mortgage is discharged, and title transfers to the purchaser. PEXA is widespread but not yet mandatory in QLD, so a small share of settlements still occur in person. The selling agent releases keys once settlement is confirmed, and any held deposit is disbursed per the contract directions.